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한국실내디자인학회 / v.20, no.1, 2011년, pp.43-50 
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산업전시환경 내 서비스디자인의 필요성에 관한 연구 - 참관객을 중심으로 -
( A Study on the needs of Service Design within the Environment of Trade Shows - Focused on Attendees - ) |
| 서나현; 홍익대학교 공간디자인학과;
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| 초 록 |
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| According to the recent expansion of Trade Shows within the government's policy in exhibition industry, studies about the trade shows needs to be focused more on the attendees related to the environment. In most of the researches related to this topic until now had been biased in terms of economic benefits and the standpoint of organizers. Considering that this study is to improve environment of Trade Shows from an attendees' point of view as an attempt to apply the concept of Service Design which is the activity of planning and organizing people, infrastructure, communication and material components of a service. It is about the idea of bringing service design principles to services in Trade Shows. Good design process brings in a good understanding of the context : understanding the environment and redefining problems from the standpoint of attendees, in order to improve its quality, the interaction between service provider and attendees and the attendees' experience. |
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| 키워드 |
| 서비스디자인;산업전시회;참관객;Service Design;Trade Shows;Attendees; |
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한국실내디자인학회논문집 / v.20, no.1, 2011년, pp.43-50
한국실내디자인학회
ISSN : 1229-7992
UCI : G100:I100-KOI(KISTI1.1003/JNL.JAKO201116637925900)
언어 : 한국어 |
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| 논문 제공 : KISTI 한국과학기술정보연구원 |
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